How Pre-Orders work?

Modified on Fri, 01 May 2020 at 07:07 AM


A Pre-order is an order placed for an item that has not yet been released. Pre-orders allow our customers to guarantee immediate shipment on release of products once available for delivery.


Delivery Information for Pre-Orders:


  1. Delivery is FREE for orders over R1000
  2. We will keep you updated on when your order will be ready for delivery. 
  3. We will send you tracking details to monitor your order once it has been dispatched from our facility.
  4. If for some reason there are any delays, we will notify you in advance.
  5. Estimated dispatch dates from our facility will be advertised per product on our product pages.


For further information on how our deliveries work after products are dispatched. >> click here 


Omninela Medical strives to support our customers with the most accurate information we can provide on products ensuring we meet their lead time requirements.


During the COVID 19 period there may be delays due to stringent screening and additional quality check procedures regarding our medical equipment and devices before dispatch. If there are any unforeseen delays we will communicate this information to our customers in advance.

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